Service

At Etong, we believe that customer satisfaction is at the heart of our business. That's why we offer three main services to ensure that our customers receive the best possible experience with our electric vehicles.
  • Customer Service

    Customer Service

    Our well-trained after-sales engineers are always ready to provide customers with professional and reliable after-sales service. With years of experience in electric vehicle service and maintenance, our team has received strict technical training to ensure top-notch service.

  • Technical Training

    Technical Training

    At Etong, we believe that high-quality products deserve better training in use and daily maintenance. That's why we provide systematic and safe operation training for our customers, including theoretical knowledge, vehicle driving, and practical operation training. Whether it's pre-sales or after-sales service, we've got you covered.

  • Warranty Policy

    Warranty Policy

    We stand behind our products and offer a one-year warranty for non-human damage for the whole vehicle and a two-year warranty for key controllers. We promise to provide customers with free on-site services and troubleshoot any issues in the shortest time possible. Just provide us with your product purchase date certificate or warranty card, and we'll take care of the rest.

With eight factories worldwide, including our impressive 60,000 square meter facility in Mexico with an annual capacity of 20,000 electric golf carts, Etong is committed to providing the highest quality electric vehicles. Besides, Etong also provides global supply chain support in North America, South America, the Middle East, Africa and other nearby markets. Our dedicated team of engineers and technicians are constantly pushing the boundaries of innovation and sustainability to create luxurious and reliable electric vehicles that exceed our customers' expectations.

Interested in our products or have any queries?

Don’t hesitate to get in touch.

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